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Sandtrap Warranty

Sandtrap Warranty


A basic 3 year limited warranty against defects in materials and workmanship for the product listed
below. All warranty periods start on the date of purchase from The Mad Matter, Inc TM.


Roll Good: Sandtrap


The warranty is valid only when the material is used for the purpose intended, and installed and
maintained strictly in accordance with installation, cleaning and maintenance instructions available by
calling one of our product specialists at 800-739-6171 or email help@madmatter.biz.
On fibered products, this warranty does not cover cuts, burns, shedding, pilling, staining, soiling, matting
of fiber, fading or flattening of the pattern, or fiber loss due to abnormal use or application. Fiber loss is
defined as pile reduction that exceeds 15% in any one area, or to the point the backing is showing
through the top of the mat.


This warranty does not cover nosing or seaming. The obligation under this warranty is limited to the
original user and to the replacement, repair, or pro-rated refund of said products. The labor costs of
removing and/or re-installing replacement materials and associated freight costs are not part of this
warranty.


In order to make a claim on the warranty, send detailed photographs of the problem area to Customer
Service at help@madmatter.biz. If materials are requested for inspection to obtain this warranty,
materials must be returned freight prepaid. Freight charges will be credited when goods are deemed
warrantable.


The Mad Matter, Inc.™ reserves the right to determine final warranty coverage.